Shipping Policy
Last Updated: December 15, 2026
Overview
Hanobi Peptides™ is committed to delivering a seamless, secure, and reliable purchasing experience for all customers. Every order is handled with the same precision, care, and scientific discipline that defines our in-house peptide manufacturing and quality-control practices.
This Shipping Policy applies to all orders placed through Hanobi Peptides™, operated by Hanobi LLC.
All Hanobi products are labeled For Research Use Only (RUO) and are not intended for human or animal use.
Shipping and Delivery
Domestic Shipping (United States Only)
Hanobi Peptides™ ships within the United States only.
We offer free standard delivery on all U.S. orders over $300.
Orders typically require up to 48 hours for processing once payment is confirmed. Delivery generally requires 7 days or more, depending on the shipping method selected at checkout and carrier transit times.
To ensure safe, secure, and reliable delivery, Hanobi reserves the right to select the most appropriate carrier for each order.
International Shipping
Hanobi Peptides™ does not ship internationally at this time.
All orders must be placed with a valid U.S. shipping address.
Order Processing
Orders are processed in the order they are received. Once payment is approved, your order is packaged and prepared for shipment from our controlled manufacturing and fulfillment facility.
A shipping confirmation email with tracking information will be sent once your order has been released to the carrier.
Orders cannot be modified or cancelled once they have entered the fulfillment or shipping process.
Order Tracking
Customers may track their order status at any time using Hanobi’s official tracking page:
https://hanobi.com/tracking-form/
Tracking information is also provided via shipping confirmation email once the order has been released to the carrier. If you experience difficulty locating your tracking details, please contact support@hanobi.com for assistance.
Privacy and Security
Hanobi Peptides™ protects all transactions using 256-bit SSL encryption on secure servers.
We comply with all applicable federal and state privacy laws to safeguard customer information. Personal data is never sold, shared, or distributed.
Information provided during checkout is used solely for order fulfillment, shipping communication, customer support, and compliance purposes.
Returns and Replacements
Due to the highly sensitive nature of research peptides and strict handling requirements, returns are not accepted.
If you receive an order that is incorrect, incomplete, or damaged, please contact support@hanobi.com immediately. Our team will review the issue in accordance with our quality assurance procedures and provide a replacement or resolution when appropriate.
For full details, please refer to the Hanobi Refunds & Returns Policy.
Ordering
Orders may be placed online 24 hours a day, 7 days a week through our secure website.
Once an order is submitted, approved, and payment is received, it is processed, packaged, and shipped from our controlled laboratory and fulfillment environment.
Payments, Pricing, and Promotions
Hanobi Peptides™ accepts all major credit cards.
Pricing reflects the precision manufacturing, analytical verification, and rigorous quality controls applied to every peptide we produce.
Volume-based or bulk-order pricing may be available. For inquiries, please contact support@hanobi.com.
Viewing Order Status
Customers may choose to:
Create an account during checkout to access order history, shipping updates, and faster future checkout, or
Checkout as a guest and track orders using the official tracking page or by contacting customer support.
Both options provide full access to customer support and order-tracking communication.
Satisfaction Commitment
Hanobi Peptides™ is dedicated to delivering exceptional product quality, reliable fulfillment, and responsive customer support.
If you have any questions or concerns regarding your order, shipping, or payment, please contact support@hanobi.com. Our team responds to all inquiries promptly and professionally.
Contact Information
For shipping-related questions or support, please contact:
Hanobi®
1810 E Sahara Ave STE 75963
Las Vegas, NV 89104
United States
Email: support@hanobi.com
Phone: 702-482-8555
Website: www.hanobi.com